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Security guarantee
we are particularly concerned about security and ensure confidentiality of data provided by our customers. When a customer registers on our server or an order, your personal data, home, and on your payment method, are incorporated into our database being only used to process your order and for sending some information about offers and services that can be interest.
Todo Chimeneas ensures confidentiality of data provided by our customers and ensures that are not going to be passed on third parts outside our group.
Data Protection Act: LOPD.
In compliance with the provisions of Law 15/1999 of December 13, Protection of Personal Data, customers may change their rights of access, rectification, cancellation and opposition by means of writing to Todo Chimeneas,
C/ Leopoldo Lugones, 14 Polígono Industrial Guadalhorce plot 403 Malaga 29004 or via email at info@todochimeneas.com
Additional information on our security systems and ensuring protection of Personal Data
Internet is a medium of communication and also a new medium that enables commercial transactions over the network.
As e-commerce transaction is the process of completing a trade agreement including contact between both sides: client and company. The aspects that have to have all business transactions must be:
Authentication guarantees legal or natural person with whom we communicate. Integrity, that means, content of the communication between two parts can not be changed.
Confidentiality, which consists of guaranteeing that no one unauthorized can know the content of the communication.
Shipping process in Todo Chimeneas
The following points describe the processes involved in the purchase through the server of Todo Chimeneas:
- Customer Login. The client registers in web page using a form where he/she has to write personal data and payment. Inmediately, it is applied a username and a password determined by own customer. This process involves sending data, which takes place in a secure manner using an advanced security system SSL (Secure Socket Layers). Most browsers accept existing SSL, but if you have any consult, go to your provider of your ISP.
When customer makes a transaction which involves confidential information, it goes automatically safe area to the server, indicating browser this point by means of a URL type, and displayed in the browser icon in the form of a closed padlock.
From this moment, any data transmission is carried out safely.
- Basket. The customer can browse virtual stores and can buy those goods he/she likes.
Cookies are small pieces of information that Todo Chimeneas needs to know the interests of our customers and do not contain any personal information. Most browsers automatically accept cookies, but it is usually possible to configure for non-acceptance, without being any impediment to access any of our stores.
- Processing order. After process of selection, it is passed to the point of order confirmation, which needs customer’s registration.
In case of customer is already registered ,according to point 1, when transaction data are sent, the only information that is over the network is user code and reference of the items you have purchased, Rest of personal information and payment are hosted on our secure server and do not browse through the network.
This phase is safety because data are integrated within our server.
Recommendations and precautions.
We advise our customers:
Do not provide anyone the user and password. No take note in easily accessible places: computer, diary.... You always have to use our security system SSL. Turn off browser after you have entered to a security zone or entering the system or the user password.
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